Congratulations to Adam Dubois from McGrath Kia on achieving the Difference Maker of the Month Award! Every month, two company managers review all submissions from reviews, surveys and nominations that we receive to determine who will be awarded the “Difference Maker” of the month!
“Our daughter was living in Cedar Rapids temporarily and was using our Kia, which we purchased on 6/19 in Maryland, where we live. The vehicle needed to have work done on it, as well as an oil change, and McGrath Kia was close to where she was living. So, without knowledge of the dealership, I contacted the service department and was put in touch with Adam Dubois. What a great service experience! Being in touch via phone, 1000 miles away, I never felt uneasy about the work that was being done. Adam explained the work that needed to be done very well and also let us know of possible future work regarding brakes. We sometimes had to play phone tag, but Ada, always got back to me with any questions I had regarding the work needed or work completed. Our experience at McGrath Kia was noting but positive, thanks to Adam. Though our daughter no longer lives in CR< she made many friends while there and we would definitely recommend this dealership. Because of the first experience, we had rear brakes and an oil change before departing Cedar Rapids. I was in Cedar Rapids to help our daughter move, so I had the work done and got to experience McGrath Kia firsthand. Thank you, McGrath Kia and Adam Dubois.”