At McGrath Family of Dealerships, we’re committed to enhancing your experience at every step of your journey. That’s why we’ve invested in the revolutionary Tekion Consumer Portal—a cutting-edge platform designed to redefine how you buy, service, and interact with us. With its intuitive, streamlined, and personalized features, Tekion makes every interaction faster, simpler, and more convenient. Here’s how it benefits you:
Simplifying Every Step of Your Journey
Tekion ensures a seamless, connected experience for car buyers and owners alike. Whether you’re shopping online, visiting the dealership, or scheduling service, this technology makes your journey intuitive and stress-free.
- Transparent Vehicle Status: Stay informed about your vehicle’s progress with real-time updates.
- Online Payments and Approvals: Approve work and make secure payments from your phone or computer.
- Fast Appointment Booking: Book appointments in just three steps with smart time suggestions tailored to your needs.
- Multiple Drop-Off and Pick-Up Options: Enjoy flexible choices, including Zero Contact options for added convenience.
Faster, More Personalized Service
Today’s consumers expect efficiency, and Tekion delivers with features designed to save you time and provide tailored solutions.
- Smart Recommendations: Advanced machine learning offers personalized service and product options based on your vehicle history and preferences.
- Quick Repairs: Tekion’s Auto Dispatch system assigns your vehicle to the right technician immediately, speeding up service times.
- Faster Check-Ins: Enjoy a streamlined check-in process to get back on the road sooner.
Enhanced Communication for a Better Relationship
Communication is key to a great customer experience, and Tekion ensures every interaction is clear, quick, and helpful.
- Instant Support: AI-powered chat tools and automated responses answer your questions faster than ever.
- Real-Time Updates: Receive live notifications about your service status, ensuring you’re always in the loop.
- Sentiment Tracking: Tekion monitors feedback to address concerns promptly, keeping your satisfaction a top priority.
Safe, Secure, and Modern Payment Options
Tekion Pay integrates modern payment options for your convenience.
- Contactless Payments: Use secure methods like Apple Pay or traditional options—all designed to be quick and hassle-free.
- Electronic Signatures: Complete transactions digitally for a smoother experience.
A Holistic View of Your Needs
Tekion gives our team a 360-degree view of your preferences, history, and needs, enabling us to deliver the personalized attention you deserve.
- Tailored Offers: Receive service plans and offers relevant to you.
- Personalized Interface: Experience a platform tailored specifically to your preferences.
Why We Made This Change
At McGrath, our mission is to provide the best customer experience in the industry. With Tekion, we’re investing in technology that puts you first—saving time, increasing transparency, and making every visit hassle-free.
From your first vehicle search to routine maintenance, Tekion ensures every interaction exceeds your expectations. Your journey just got a whole lot easier, and we’re excited to take it with you.
Ready to experience the future of car buying and service? Visit McGrath Family of Dealerships today and explore the Tekion Consumer Portal firsthand!