A huge congrats goes out to Eric Wilson and Kendall Gyland from McGrath Volkswagen of Dubuque for receiving the January Difference Maker of the Month Award! Every month, two company managers review all submissions from reviews, surveys, and nominations that we receive to determine who will be awarded the “Difference Maker” of the month!
“Excellent customer service! I found a car on Sunday night and chatted with someone because I had some questions about it. She was able to answer a couple of them, but because the car was new on the lot, told me she’d have a salesperson contact me on Monday. I got a call 5 minutes after opening on Monday and Eric Wilson, the sales guy, also did not have much info (again, because the car was so new on the lot) but got back to me within an hour with pics and all the info I needed. My guy and I drove two hours to see it, drive it, and look it over very carefully. Eric was patient with us as we likely took more time than many to check it out. the car is a one owner 2007 Solara convertible and Eric even got the previous owner on the phone for us. We negotiated a fair deal, and Kendall Gyland, who did our paperwork was efficient and got us on the way quickly. Very professional, very easy to deal with, no pressure.” Martine Moran