Congratulations to Ben Schmidt from our McGrath Chrysler Jeep Dodge Ram on achieving the Difference Maker of the Month Award! Every month, two company managers review all submissions from reviews, surveys and nominations that we receive to determine who will be awarded the “Difference Maker” of the month!
“First major winter storm hits. Roads are ice covered. Unsafe driving conditions. What does a Service Advisor that lives 25 miles out of town do on a Saturday morning? He calls Super Advisor Ben Schmidt asking for help and Ben steps up even though he worked the last Saturday. Impressive, over the top, and very appreciated!” – Heidi Short
“I had a very worried customer who owned a 2018 Pacifica wheelchair van; Customer had opened her door while getting mail and the auto parking brake popped on. This scared her and when she tried to drive, it stayed on. She was in the middle of the street. When she came in she was visibly scared about the van and was thinking she would need a bunch of brake work done. Ben immediately started helping me with Ms. Wendy who is in a wheelchair and took control. Ben took the time to personally drive the van and make sure it was safe and also took time to spend with her and was actually able to swing her from servicing her van at Deery’s in Iowa City to us! Great job Ben!” – John Blaber