This month the Chevyland Used Car Sales Department has set their sites high, they are going after the all time used car record of total vehicles sold in one month. The previous record was set back in the late 90′s and has not been touched since. We are in the final hours and with the clock ticking away, there has never been a better time to buy a used vehicle. The Chevyland Used Car Department will be doing whatever they can to get to 201 vehicles sold this month! There are a few hours left so stop in or call now at 319-393-6300!
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The Corridor Business Journal has voted McGrath Auto Best Customer Service and Automotive Dealer!
“The focus for our customer service is our mission statement, which is, ‘Do the right thing, exceed expectations, make a difference,’” said Pat McGrath, owner of Pat McGrath Chevyland.
Striving to achieve this goal is what made subscribers of the Corridor Business Journal vote the auto dealership as offering Best Customer Service for a retail outlet.
At Pat McGrath, every employee receives a full day of training that is specific to customer service.
“My father, who started the business, really drove home the point that we are in the customer service business first, the car business second,” he said.
Read both articles in their entirety here
Tags:Best Auto Dealer·Best Customer Service·Chevyland·Corridor Business Journal·McGrath Auto·pat mcgrath
STRESS: An Equal Opportunity Destroyer
Stress has been called an equal opportunity destroyer. No one is immune from its effects, especially during the current economic downturn. Acute stress is painful, but brief, and many employees are able to find ways to relieve it. However, chronic stress takes a terrible toll on workplace productivity when it goes on for days, weeks, months, or even years.
A wise employer or supervisor will monitor employees and notice if they are in danger of experiencing burnout. Is their job satisfaction and performance declining? Does work seem harder to manage?
A symptom checklist can help employees identify if they are experiencing burnout and are at risk for illness or even more severe consequences. Employees may be burning out if they: [Read more →]
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Press Release
FOR IMMEDIATE RELEASE
Contact:
Jeannine Fallon/Chintan Talati
Edmunds.com Corporate Communications
www.Edmunds.com
Media Hotline: 310-309-4900
pr@edmunds.com
Chevy Camaro Wins Edmunds.com 2010 Launch Breakthrough Award; Top Ten Launches Include Seven Domestic Cars
SANTA MONICA, Calif. — June 29, 2010 — Edmunds.com, the premier online resource for automotive information, today announced that winner of the first annual Edmunds.com Launch Breakthrough Award is the Chevy Camaro.
The Edmunds.com Launch Breakthrough Award is provided annually to a vehicle that earns the highest overall score in a thorough analysis of 18 factors associated with the launch of a new vehicle, including pricing, sales, market share, dealer profit margins, incentives, consumer consideration, consumer ratings, inventory levels and residual values for all eligible vehicles. A total of 54 vehicles were eligible for the 2010 award. To be eligible, an all-new or totally redesigned vehicle had to be launched between January 1 and December 1, 2009 and must sell at a rate of at least 100 vehicles per month.
“The Launch Breakthrough Award recognizes the vehicle that had the most successful introduction of the past year,” stated Edmunds.com Senior Analyst Ray Zhou, PhD. “According to our analysis, seven of the top ten launches were domestic vehicles, and many of those new cars are still selling at an impressive rate.”
The top ten vehicle launches of the year were: [Read more →]
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Another Chevyland Cruise Night is in the books and was a great success with fun had by all! Some amazing vehicles were on display and you can check out photos of the event by visiting our Cruise Night page here. If you missed the event, be sure to join us August 12th!
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McGrath Auto and Pat McGrath Dodge Country would like to invite you to our annual Jeepfest! All Jeeps are welcome to participate and there will be plenty of food, music and fun for all in attendance! There will also be a plethora of awards given out based on such criteria as Biggest Baddest Best, Best Old School, Most Modified Late Model and Good Ol’ Beater! The even will be held on Thurdsay, July 22nd from 5 to 8 pm at Pat McGrath Dodge Country. See you all out there!
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With the help of the Chevyland Service Department, Bill Rieckhoff has reached the 250,000 mile mark in his Chevy vehicle! Proof that combining our Service Department with the proper maintenance schedule is the only way to truly maximize the life of your vehicle! Congratulations Bill!
Tags:cedar rapids·chevy vehicle·Chevyland·General Motors·goodwrench·iowa·iowa city·maintenance schedule·pat mcgrath·service customer
DETROIT — Dragged down by
Toyota Motor Corp., the quality of new cars and trucks sold in the United States slipped slightly this year — the first time since 2007, according to a study released today.
But Detroit’s automakers have matched or surpassed Asian and European rivals in initial vehicle quality for the first time, based on the closely watched J.D. Power and Associates survey.
For the 2010 model year, General Motors Co., Ford Motor Co. and Chrysler Group averaged 108 problems per 100 vehicles, compared with 109 problems for every 100 Asian and European vehicles, J.D. Power said today.
For Detroit automakers, the results contrast sharply with a year ago, when the bankruptcies of GM and Chrysler underscored longtime consumer perceptions about the quality of domestic brands.
“This year may mark a key turning point for U.S. brands as they continue to fight the battle against lingering negative perceptions of their quality,” said Sargent. “Achieving quality comparability is the first half of the battle. Convincing consumers — particularly import buyers — that they have done this is the second half.”
Information provided by Automotive News
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