Congratulations to McGrath Chevyland Service Advisor Tyler Hedke on being named the Difference Maker of Month for November! At McGrath, we strive to exceed expectations. Both customers and employees have the opportunity to nominate staff that went above and beyond by submitting “Over the Top” reviews. Company Managers review every submission to determine who will be awarded the “Difference Maker” of the month.
Our goal is to offer our customers the highest quality vehicles at unmatched prices, but the car business isn’t just about the product, it’s about the people. If we aren’t making our customers happy, we aren’t in business. It’s as simple as that, and we intend to deliver on the promise: Get More with McGrath!
I wanted to reach out and let you know about an experience I had recently at the dealership. I brought our Honda in for an oil change and ran into issues with the hook latch and various other parts. While I was there, I worked with Tyler in the service department, Melissa in the the service department, and Ben Rusnak. Between the 3 of them, they took the greatest car of me and made sure that everything got handled that needed to so I could get the Honda back. Not only did they do that, but they also made it happen in an extremely timely manner. They went way above and beyond what I could have expected.
I know that I always get top notch service when I bring in any of our vehicles and that is why I come back to you guys every time and will continue to do so going forward. I honestly couldn’t have been happier with the experience that I had this week. With everything that has been going on, they truly made me feel a great relief!
Angela Ramirez
Congratulations Tyler on being named the November 2020 Difference Maker of the Month!
